🛡️ Safe Gaming Commitment

fbaj Responsible Gaming —
Stay within your limits and play with enjoyment

Gaming is a form of entertainment — not a source of income. fbaj provides deposit limits, self-exclusion and 24/7 support for your safety.

21+

fbaj is open only to those aged 21 and above. Access by anyone under this age is strictly prohibited.

fbaj's Commitment to Responsible Gaming

fbaj believes gaming is enjoyable only when it is controlled and experienced responsibly. We have created an environment for players in Bangladesh where you can set your own limits, take breaks, and ask for support at any time.

Our responsible gaming policy is designed so that every player has a positive experience and gaming never harms their personal or financial life.

Age Verification

Age verification is mandatory at registration — no one under 21 can open an account.

Deposit and Spending Limits

Set daily, weekly or monthly deposit limits and reduce them at any time.

Time-Out and Breaks

Option to temporarily suspend your account for anywhere from 24 hours to 30 days.

Self-Exclusion

The option to close your account long-term or permanently is always available.

24/7 Support

Our Bangla-speaking live chat team is always ready to help with any issue.

Responsible Gaming Tools and Features

fbaj puts you in control — all our tools are easily accessible from your account settings.

Deposit Limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Reducing a limit takes effect immediately; a request to increase it becomes active after 24 hours — this protects you from impulsive decisions.

Session Time Limit

Decide in advance how long you will play in a session. When the set time is up, the system will automatically alert you and end the session if needed.

Account Time-Out

Need a short break? Temporarily suspend your account for 24 hours, 7 days or 30 days. During this period, logging in, depositing or betting will not be possible.

Self-Exclusion

Choose self-exclusion for a long-term break or to permanently close your account. Once activated, it takes effect immediately and cannot be cancelled before the set period expires.

Betting History Review

View your complete history of all betting activity, wins and losses, and deposits and withdrawals at any time. Transparency keeps you in control.

Support and Guidance

If you feel gaming is affecting your life, contact our 24/7 live chat. Our Bangla-speaking team is ready to help with empathy.

Recognise the Warning Signs of a Problem

While online gaming is entertainment, for some people it can become problematic. If you notice the signs below, prompt action is advisable. As part of responsible gaming, assess yourself or a loved one.

Remember: Noticing these signs is not a sign of weakness — asking for help takes courage. fbaj is always by your side.

  • Continuing to play repeatedly and placing larger bets in an attempt to recover lost money.
  • Feeling restless, irritable or anxious when trying to stop gaming.
  • Prioritising gaming over family, friends or work.
  • Borrowing money or spending savings for gaming and being dishonest about it.
  • Hiding or understating the amount of time spent playing and money spent.
  • Spending most of the day thinking about or planning gaming.
  • Repeatedly failing in attempts to stop gaming.
  • Turning to gaming to escape negative emotional states such as depression or anxiety.

How to Set Limits and Tools

Using responsible gaming tools at fbaj is very straightforward — set your limits in just a few steps.

01

Log in to your account

Log in to your fbaj account and click the profile icon in the top right corner.

02

Go to Settings

Find the "Responsible Gaming" tab and enter it.

03

Choose a tool

Select what you need from deposit limit, session limit, time-out or self-exclusion.

04

Confirm

Enter your preferred value or time period and click the "Confirm" button — it will take effect immediately.

Having trouble setting a tool?

If you are unable to set a limit on your own or have an urgent need, contact our live chat support — we will activate it on your behalf immediately.

Go to Live Chat

Protection of Minors and the 21+ Policy

fbaj strictly enforces the 21+ age limit. Every user's age is verified at registration and the account is immediately suspended if found to be ineligible.

If there are children or teenagers in your home, use parental control software on your device. By accessing this site you confirm that you are over 21 years of age and that online gaming is lawful in your area.

Protecting minors from gaming is not just our policy — it is our ethical responsibility. If you receive information about a suspicious account, please notify our support team.

Strict Age Verification

After registration, withdrawal remains suspended until age is confirmed through the identity verification (KYC) process.

Family Protection

Use password locks and parental filters on your device to prevent younger members of your family from accessing this site.

Report Misuse

If you suspect a minor is using fbaj, let us know at [email protected] — we will act promptly.

Need Help? Contact Us

fbaj's support team is always ready to ensure responsible gaming. Reach out — no judgment, just help.

24/7 Live Chat Support

Talk to our Bangla-speaking support team via live chat at any time. Get immediate help with self-exclusion or limit settings.

Contact by Email

For detailed issues, email us at: [email protected] — our team will respond as quickly as possible.

Remember: Gaming is a form of entertainment. If you ever feel it is going beyond your control, have the courage to acknowledge it and let us know right away. Your wellbeing is our highest priority.

Common Questions about Responsible Gaming

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit takes 24 hours to become active — this is intentionally designed to prevent impulsive decisions.

Absolutely. Your account balance remains completely safe while self-exclusion is active. Contact our support team to withdraw your existing balance — they will assist you.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, the account is automatically reactivated. Self-exclusion is long-term or permanent — once activated, it cannot be cancelled before the set period expires.

Start by having an open conversation with them, showing empathy without judgment. Reach out to fbaj's live chat — our team can also guide family members. If needed, you can request that the account be restricted on their behalf.

Setting a deposit limit or time-out generally has no effect on active bonuses. However, self-exclusion may suspend ongoing bonus wagering. Contact us via live chat for more details.

Absolutely not. fbaj strictly enforces a 21+ age requirement. Age is verified at registration, and identity must be confirmed through the KYC process afterwards. If someone is found to be underage, their account is closed immediately.

Play safely and enjoy the experience

Enjoy fbaj's games within responsible gaming limits. Head to cricket, slots or casino — whichever section you prefer.

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